Terms Of Service

Terms of Service

OVERVIEW

Throughout the website, the terms “we”, “us” and “our” refer to Evelyn's Copper.

Evelyn's Copper operates this website and provides the information, products, tools and services available through it, subject to your acceptance of these Terms of Service.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms, conditions and policies referenced in or made available through the Website.

These Terms of Service apply to all users of the Website, including browsers, customers, suppliers, service providers and content contributors.

Please read these Terms of Service carefully before accessing or using our Website. By accessing or using any part of the Website, you agree to be bound by these Terms.

If you do not agree to these Terms of Service, you should not access the Website or use our Services.

Any new features, products or tools added to the Website will also be subject to these Terms of Service.

We reserve the right to update, modify or replace any part of these Terms of Service by posting changes on the Website. It is your responsibility to check this page periodically for updates.

Your continued use of or access to the Website following the posting of changes constitutes acceptance of the revised Terms.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority applicable to you in the United Kingdom, or that you are using the Website with the permission and supervision of a parent or legal guardian where appropriate.

You may not use our products or Services for any illegal or unauthorised purpose.

You must not use the Website in a way that violates any applicable UK law or regulation.

You must not transmit worms, viruses, malware or any other code of a destructive or harmful nature.

Any breach of these Terms may result in the restriction or termination of your access to our Services.

Nothing in these Terms affects any statutory rights you may have under applicable UK consumer protection legislation.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse or restrict Service to any person where we have a lawful and reasonable basis to do so.

You understand that information submitted through the Website, excluding payment information, may be transmitted through different networks and may be subject to technical changes necessary to connect networks or devices.

Payment information is processed using appropriate security measures provided by our payment service providers.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, Website or its content without our express written permission.

The headings used in these Terms are for convenience only and do not limit or otherwise affect these Terms.

SECTION 3 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure that information provided on the Website is accurate and up to date.

However, we do not guarantee that all information available on the Website will always be accurate, complete or current.

The information on this Website is provided for general information purposes and should not be relied upon as the sole basis for making decisions without considering more complete or current information where appropriate.

The Website may contain historical information, which is provided for reference purposes only.

We reserve the right to modify Website content at any time. However, we are not generally required to update every piece of information unless required by law.

SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES

Product prices may change from time to time.

We reserve the right to modify, suspend or discontinue any part of the Service where reasonably necessary.

We will not be liable for changes, suspension or discontinuation of the Service to the extent permitted by applicable law.

Nothing in this section affects any rights you may have where applicable law provides otherwise.

SECTION 5 — PRODUCTS AND SERVICES

Certain products may be available exclusively through our Website.

Product quantities may be limited and returns are subject to our Refund Policy and applicable UK consumer protection legislation.

We make reasonable efforts to display product images, descriptions and colours as accurately as possible.

However, the appearance of colours may vary depending on your monitor, mobile device or other display settings.

We reserve the right to limit quantities purchased where reasonably necessary, including where orders appear to be intended for unauthorised resale or commercial distribution.

Product descriptions, availability and pricing may be changed from time to time.

We may discontinue products where necessary.

Some Evelyn's Copper products may be manufactured, prepared or fulfilled through trusted manufacturing and fulfilment partners, including international partners.

Evelyn's Copper operates its customer-facing business in the United Kingdom. Depending on the product, orders may be fulfilled and dispatched through one of our trusted fulfilment partners.

Any statutory rights relating to the quality, safety or conformity of products remain unaffected.

SECTION 6 — ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel an order where we have a lawful and reasonable basis to do so.

We may limit quantities purchased per person, household or order where necessary.

These limitations may apply to orders associated with the same customer account, payment method, billing address or shipping address.

If we cancel or modify an order, we will make reasonable efforts to notify you using the contact information provided at checkout.

You agree to provide accurate, complete and current information when placing an order.

You are responsible for ensuring that your contact, billing and shipping information is correct.

Please refer to our Refund Policy for information regarding returns, refunds and cancellation rights.

SECTION 7 — OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools or services that we do not control or operate.

Such tools may be provided on an “as is” and “as available” basis.

Where appropriate, your use of third-party tools may also be subject to the terms and conditions of the relevant third-party provider.

We are not responsible for third-party tools to the extent permitted by applicable law.

Any use of optional third-party tools is at your own discretion.

SECTION 8 — THIRD-PARTY LINKS

Our Website may contain links or services provided by third parties.

Third-party websites are not necessarily affiliated with Evelyn's Copper.

We are not responsible for the content, policies, products, services or practices of third-party websites.

You should review the relevant third party's terms and policies before entering into any transaction through a third-party website.

Any complaints or concerns regarding third-party products or services should be directed to the relevant third-party provider.

SECTION 9 — USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you submit comments, reviews, ideas, suggestions, photographs or other materials to us, you agree that we may use them for legitimate business purposes, subject to applicable law and our Privacy Policy.

You must ensure that anything you submit:

  • Does not infringe the rights of another person;
  • Does not contain unlawful, defamatory, threatening or abusive material;
  • Does not contain malware or harmful code;
  • Does not impersonate another person; and
  • Is accurate to the best of your knowledge.

We reserve the right to remove content that we reasonably consider unlawful, offensive, misleading or otherwise inappropriate.

You remain responsible for the content you submit.

SECTION 10 — PERSONAL INFORMATION

The submission of personal information through the Website is governed by our Privacy Policy.

Our processing of personal information will be carried out in accordance with applicable UK data protection legislation.

Please refer to our Privacy Policy for further information about how we collect, use and protect personal information.

SECTION 11 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our Website may contain typographical errors, inaccuracies or omissions relating to:

  • Product descriptions;
  • Pricing;
  • Promotions;
  • Offers;
  • Shipping information;
  • Delivery estimates; or
  • Product availability.

We reserve the right to correct such errors or update information where necessary.

If an error materially affects an order, we may contact you to discuss the issue and, where appropriate, offer you the option to cancel the order.

Nothing in this section affects your statutory consumer rights.

SECTION 12 — PROHIBITED USES

You are prohibited from using the Website or its content:

  • For any unlawful or unauthorised purpose;
  • To violate applicable UK laws or regulations;
  • To infringe our intellectual property rights or those of others;
  • To harass, abuse, threaten or discriminate against others;
  • To submit false or misleading information;
  • To upload or transmit viruses, malware or harmful code;
  • To collect personal information about others without authorisation;
  • To send spam, phishing messages or other unsolicited communications;
  • To interfere with the security or operation of the Website; or
  • To use automated systems to extract Website content without our permission.

We reserve the right to restrict or terminate access where a user breaches these Terms.

SECTION 13 — DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We aim to keep the Website available, secure and accurate, but we do not guarantee that the Website or Services will always be uninterrupted, error-free or available.

Your use of the Website is at your own risk, subject to your statutory rights.

To the maximum extent permitted by applicable law, Evelyn's Copper will not be liable for indirect, incidental, special or consequential losses arising from your use of the Website or Services.

Our liability will not be limited or excluded where doing so would be unlawful, including where liability cannot legally be excluded under UK consumer protection legislation.

Nothing in these Terms affects your statutory rights concerning products that are faulty, not as described, not fit for purpose or otherwise fail to meet applicable legal requirements.

SECTION 14 — INDEMNIFICATION

To the extent permitted by law, you agree to compensate Evelyn's Copper for reasonable losses or costs arising directly from your unlawful use of the Website or your material breach of these Terms.

Nothing in this section requires you to compensate us for matters caused by our own breach of applicable law.

SECTION 15 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law.

If it cannot be enforced, it will be treated as severed from these Terms.

The remaining provisions will continue to apply.

SECTION 16 — TERMINATION

These Terms remain effective unless terminated by you or Evelyn's Copper.

You may stop using the Website at any time.

We may suspend or terminate access to the Website where we reasonably believe that you have materially breached these Terms or where necessary for security, legal or operational reasons.

Any rights or obligations arising before termination will continue where applicable.

SECTION 17 — ENTIRE AGREEMENT

These Terms of Service, together with our other Website policies, constitute the agreement governing your use of the Website and Services.

They replace previous agreements, communications or understandings concerning the same subject matter.

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

SECTION 18 — GOVERNING LAW

These Terms of Service are governed by the laws of the United Kingdom, subject to the applicable laws and mandatory consumer protections applicable to you.

Any dispute arising from or relating to these Terms will be subject to the jurisdiction of the courts applicable under UK law.

Nothing in these Terms prevents you from relying on mandatory consumer protection rights available to you under applicable UK legislation.

SECTION 19 — CHANGES TO THESE TERMS

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, modify or replace these Terms from time to time.

It is your responsibility to review this page periodically.

Where we make material changes, we may provide appropriate notice where required by law.

Your continued use of the Website after changes have been posted constitutes acceptance of the updated Terms, where legally applicable.

SECTION 20 — CONTACT INFORMATION

Questions regarding these Terms of Service should be sent to:

Store: Evelyn's Copper

Customer Support: contact@evelyns-copper.com

Shipping: United Kingdom only

Governing law: UK law, subject to applicable mandatory consumer rights.